Terms and Conditions
Effective Date: 01.01.2026
1. Website Owner and Binding Terms
This website is owned and operated by Starlight Europe Ltd. "SL Europe" is a trading name and brand owned by Starlight Europe Ltd, a company registered in England and Wales (Company Registration Number: 07453933), with its registered office at 59 Porchester Road, Kingston upon Thames, KT1 3PW, UK. These Terms set forth the terms and conditions under which you may use our website and services. This website offers visitors information and access to our B2B transitional advisory, trade compliance, and green finance services. By accessing or using the website or our services, you approve that you have read, understood, and agree to be bound by these Terms.
2. Who Can Use Our Website
In order to use our website and/or receive our services, you must be at least 18 years of age (or of the legal age of majority in your jurisdiction) and possess the legal authority, right, and freedom to enter into these Terms as a binding agreement on behalf of yourself or the corporate entity you represent.
3. Commercial Terms and Advisory Services
SL Europe provides strategic business advisory, data standardization, and financial project packaging. The specific scope, fees, and deliverables for any advisory engagement (e.g., CBAM accounting, EUDR traceability, or funding proposals) will be governed by a separate, customized Statement of Work (SOW) or formal consulting contract signed by both parties.
4. Refund Policy for Advisory Services
Due to the custom, time-intensive nature of our strategic consulting and data analysis services, all fees paid for advisory work are generally non-refundable unless explicitly stated otherwise in your individual Statement of Work. We do not sell physical goods, and therefore standard retail return policies do not apply.
5. Retention of Right to Change Offering
We may, without prior notice, change the services, stop providing the services or any features of the services we offer, or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.
6. Warranties and Limitation of Responsibility (Important)
We provide expert transitional advisory and data preparation; however, we do not provide formal legal counsel or issue official third-party certifications. Furthermore, while we prepare "bankable" project proposals and compliance "evidence packs," Starlight Europe Ltd. cannot and does not guarantee that third-party entities (such as UK/EU investors, banks, customs authorities, or European buyers) will approve funding or accept the data for market entry. The final decision always rests with the respective regulatory or financial institution.
7. Ownership of Intellectual Property
The Service and all materials therein, including, without limitation, methodologies, frameworks, text, graphics, logos, images, and all Intellectual Property Rights related thereto, are the exclusive property of Starlight Europe Ltd. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, modify, distribute, copy, reproduce, or adapt our proprietary consulting materials.
8. Indemnification (Client Data Accuracy)
Our services rely heavily on the operational and supply chain data provided by you (the client). You agree to indemnify and hold Starlight Europe Ltd. harmless from any demands, loss, liability, claims, or expenses (including attorneys’ fees) made against us by any third party (including government regulators or investors) due to, or arising out of, incomplete, inaccurate, or falsified data you provide to us regarding your carbon emissions, supply chain origins, or business operations.
9. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall Starlight Europe Ltd. be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to the use of, or inability to use, our advisory services or this website.
10. Right to Change and Modify Terms
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review this page periodically. When we change the Terms in a material manner, we will notify you by updating the "Effective Date" at the top of this page. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms.
11. Promotional Emails and Content
By submitting your contact information through our site, you agree to receive from time to time promotional messages, regulatory updates (e.g., EUDR/CBAM alerts), and materials from us by email. If you do not want to receive such materials, you may notify us at any time or use the "unsubscribe" link included in our emails.
12. Preference of Law and Dispute Resolution
These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto, shall be governed by, construed under, and enforced in all respects solely and exclusively in accordance with the internal substantive laws of England, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in London.
13. Contact Information
If you have any questions or require customer support, please contact us at:
Email: hello@sleurope.com
Phone: +44 7885 821373
Vietnam Office: L'MAK The Signature, 147 Hai Ba Trung Street, District 3, Ho Chi Minh City 700000, Vietnam
UK Office: 42 Westbourne Grove, London, W2 5SH, UK